Shipping policy

SHIPPING — CYBER GENESIS

 

PROCESSING TIME

Every piece is made to order and hand-finished in our studio. Please allow 2–4 business days for production before your order ships.

 

SHIPPING TIMES & RATES

United States: 7–14 business days after dispatch.

Europe: 5–10 business days after dispatch.

Rest of the world: 10–20 business days after dispatch.

Exact rates are calculated at checkout based on your address.

 

TRACKING

Every order ships with a tracking number, sent to your email as soon as the parcel is on its way.

 

CUSTOMS & DUTIES

International orders may be subject to local customs fees or import taxes. These are the responsibility of the customer and are not included in our prices.

 

LOST OR DELAYED PARCELS

If your tracking has not moved for more than 10 business days, contact us at cybergenesis555@gmail.com — we will investigate with the carrier and make it right.